Graduate School Online Application

In 2014 I was asked to consult on a quick redesign of the Penn State Graduate School’s Online Application for Admission. The goal of the project was to make quick fixes that could make a huge impact on the usability and accessibility of the online application form. I worked with the project team to create a new process flow for the application form, and then provided page-by-page recomendations to streamline the online form and make it more usable.

Click on each artifact to view in more detail. All artifacts were created in Microsoft Visio.

Page level recommendations
Page level recommendations
Process Flow
Process Flow